| Filename | Latest commit message | Latest commit date |
|---|---|---|
| README.md | ||
Community Issues
The place to report problems with the things NeoNeko runs: this git instance, the website, and the status page.
There is no code in this repository. It exists so there is somewhere public to report a broken thing and so that when someone else hits the same problem they can find the answer instead of asking again.
Report here
| git.neoneko.org | Bugs, broken pages, slow loading, Actions and runner problems, API oddities, anything that behaves wrong |
| neoneko.org | Broken links, wrong information, display problems |
| status.neoneko.org | The status page itself misbehaving |
Feature requests and "would it be possible to" questions about the instance are welcome too.
Report somewhere else
Some things do not belong in a public issue tracker, either because they are about a specific project or because they should not be public at all.
| What | Where |
|---|---|
| Cats Blender Plugin bugs | Cats issues |
| NeoStatus bugs | NeoStatus issues |
| Your account, login, email, deletion | support@neoneko.org |
| Harassment, abuse, someone's behaviour | abuse@neoneko.org |
| Copyright, legal notices, data protection | legal@neoneko.org |
| A security vulnerability | support@neoneko.org, not a public issue |
Never open a public issue to report harassment or a security hole. For harassment that means naming someone publicly before anyone has looked at it, and reports to abuse@ stay private. For a vulnerability it means publishing the hole before it is fixed. Both go to email.
Before you open one
- Have a look at status.neoneko.org. If something is already known to be down, it will say so.
- Search the existing issues, including closed ones.
- If you can, try it in another browser or a private window. It saves a round trip when the answer turns out to be a cached page or an extension.
What to put in it
The more of this you include, the faster it gets sorted:
- What you did, what happened, and what you expected instead
- The URL it happened on
- Roughly when, and whether it happens every time
- Your browser and operating system, if it looks like a display problem
- A screenshot, if it is something you can see
- For Actions problems, which repository, a link to the run, and what the job is meant to do
This repository is public
Anyone can read it, and search engines index it. Do not paste:
- access tokens, passwords or SSH keys
- the contents of a private repository
- someone else's email address or personal details
If you accidentally post a token, revoke it rather than only deleting the comment. Assume anything published here has already been copied.
What to expect
NeoNeko is one person. There is no support rota and no response time promise. Issues are read, serious things get looked at first, and quiet does not mean ignored.
If something is completely broken and affecting everyone, it will usually show on the status page before anyone has time to write an issue.
Policies
The Guidelines apply here as much as anywhere else on the instance. Short version: disagreement and bluntness are fine, aiming at people is not.